Frequently Asked Questions

   
 
Q -  Can we hire minibuses or coaches without a driver and drive ourselves?  
A -  No. We only provide transport charter services with a driver.
 
Q - Can we drink alcohol on the bus or coach?  

A - No. We do not allow alcohol consumption in our coaches.  

   

Q - Can we eat on the bus?  

A - No and Yes. Only with written permission from the company in writing. We do not allow food consumption in our luxury coaches, only the minibuses.  

   

Q - Can we extend our service on the day or night if needed?  

A - Yes. All services may be extended providing the vehicle does not have a job pending.  

   

Q - Is it possible for the coach / bus to do a few unscheduled stops on the way?  

A - Yes. All detours and extra stops are permitted but at the expense of the hirer. All extra pickup or drop offs not previously arranged will be charged according to times and kilometres travelled.  

       Toilet stops are not considered unscheduled stops.  

   

Q - Are you allowed to have standing passengers on the bus / coach if the seats are full?  

A - No. All passengers must be seated at all times. It is against Australian law to carry more passengers than the vehicle is licensed to.  

   

Q - Can we bring our own CD's or MP3 player to play on our chartered service?  

A - Yes. Some of our minibuses and coaches have connections for MP3 players and play MP3 CD's. Please check when booking.
      In some cases, an audio cable may need to be supplied by the hirer

   

Q - Can we bring extra passengers on the day or night than already booked?  

A - No. All bookings must have a passenger manifest under NSW Ministry of Transport regulations. Any extra passenger numbers must be finalized and costed prior to vehicle departure form depot.
      In some cases, the hirer may have booked a 12 seater and we have given a free upgrade to a 20 seater. This does not mean you can bring extra passengers at no extra cost.

   

Q - Do your coaches and buses have seat belts?  

A - Yes & No. Some of our minibuses do have seat belts in all seats and some only in the required seats. All our coaches have seat belts in all seats. Please request when making a booking.
      Child booster seats available on request.
 
 
 
 
 
 
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